Privacy Policy

1. Data controller

The controller of your personal data is:

MEROZUM, obrt za digitalni marketing, vl. Marinela Žugaj
Viduševačka ulica 34, Glina, Croatia
MBO: 98941992

For privacy requests, use the contact form on our website (Start Your Project) or write to us at the address above.

2. What data we collect

Depending on how you use the website, we may process:

• Contact / inquiry data — name, email address, website or social link, and the message or challenge you submit through our forms (including Fillout embeds).
• Application data — information you provide when applying for Academy mentorship or other services (e.g. program choice).
• Technical data — IP address, browser type, device information, and similar log data that may be processed by our hosting provider or embedded tools when you visit the site.

3. Why we process data & legal basis

We process personal data to:

• Respond to inquiries and prepare offers or next steps (pre-contractual measures / legitimate interest).
• Evaluate applications and deliver contracted services (performance of a contract or steps prior to entering into a contract).
• Operate and secure the website (legitimate interest).
• Understand how visitors use the website and improve our content and user experience (consent — via Analytics cookies in our cookie banner).
• Comply with legal accounting and retention obligations where applicable (legal obligation).

4. Who receives your data

We do not sell your personal data. Data may be shared only with processors who help us run the website and communicate with you, such as:

• Fillout — form hosting and submission processing for contact and application forms.
• Google (Google Tag Manager / Google Analytics 4) — website analytics and measurement of traffic and usage (e.g. pages viewed, device and browser type). Analytics cookies are used only if you accept them in our cookie banner.
• Website hosting / infrastructure providers — storing and serving the website.
• Google Fonts — loading fonts from Google’s servers (may involve a connection to Google).

Some providers may process data outside the EEA. Where that happens, we rely on appropriate safeguards required by GDPR (such as Standard Contractual Clauses), where applicable.

5. How long we keep data

Inquiry and application data are kept only as long as needed to handle your request and any follow-up relationship, and thereafter only if we must retain records for legal or accounting reasons. Technical logs are retained according to the provider’s retention settings and our security needs.

6. Cookies and similar technologies

Our site uses cookies and similar technologies. Necessary cookies are required for basic site features, including embedded contact and application forms. If you accept Analytics cookies in our cookie banner, we use Google Tag Manager and Google Analytics 4 to measure website traffic and how visitors interact with the site. Third-party embeds (e.g. Fillout) and font loading may also set or read cookies or similar identifiers according to their own policies. You can change your cookie choices at any time using the “Cookie Preferences” control on the site, or through your browser settings.

7. Your rights

Under GDPR, you may request access to your data, rectification, erasure, restriction of processing, data portability, and objection to processing based on legitimate interests. Where processing is based on consent, you may withdraw consent at any time without affecting prior lawful processing.

To exercise your rights, contact us via the website contact form, by email at ​, or by post at the address in section 1.

8. Complaints

You have the right to lodge a complaint with the Croatian Personal Data Protection Agency (AZOP):

Agencija za zaštitu osobnih podataka
Selska cesta 136, 10000 Zagreb, Croatia
azop.hr

9. Changes

We may update this Privacy Policy when our practices or legal requirements change. The “Last updated” date at the top of this page will be revised accordingly.